FAQ's
We take pride in keeping things clear. Explore answers to commonly asked questions about our company and services below.
Services and Specializations:
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What services does Dawn Till Dusk Landscaping offer?
+Dawn Till Dusk Landscaping provides a range of services, including residential and commercial landscaping, tree care, hardscape design, general maintenance, plant installation, junk removal, and more. We pride ourselves on delivering high-quality work with honesty and integrity.
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Can you provide more details about the services offered?
+You bet! Picture us as your one-stop-shop for desert-landscape needs. We specialize in curating beautiful residential landscapes, taking on commercial challenges, caring for your trees, designing hardscapes, handling the nitty-gritty of general maintenance, adding life with plant installations, and even decluttering with our efficient junk removal services. We're not your typical landscapers; we're the go-to team for bringing your landscape visions to life!
Service Areas and Education:
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Where does Dawn Till Dusk Landscaping operate?
+We operate in Tucson, AZ, and nearby areas. Our commitment to ongoing team education allows us to expand our services, ensuring we stay up-to-date with the latest landscaping trends and techniques. Contact us to see if we’ve expanded to your area.
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How can clients stay informed about new services your company offers as your team continues their education?
+Stay in the loop by following us on social media and asking our crew about their ongoing certifications! We're not just about landscaping; we love sharing updates on plant tips, new services, and the ongoing education and expertise of our team!
Hours and Free Estimates:
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What are the office hours for scheduling consultations?
+Our office hours are weekdays from 9am to 3pm. We are grateful to appreciate our off-days during Saturday and Sunday; rest-assured we are always monitoring our inbox for emergency situations. (Field hours may differ from office hours.)
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How can clients request a free, no-obligation estimate?
+Clients can request a free estimate by filling out our online request form on our website under the "Contact Us" tab. Alternatively, they can call our office at (520) 727-7355 or send an email to invoice@DawnTillDuskLandscaping.com to schedule a convenient consultation time with one of our estimators.
Scheduling and Project Timeline:
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What is the typical availability timeline for your crew, and how long does it generally take to complete projects?
-We're all about efficiency! Most projects wrap up in a sweet 1-2 days. Hardscape and arborist services might take a bit longer, but trust us – it's worth the wait!
Materials and Delivery:
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Do clients need to handle the delivery of materials?
+Nope, no heavy lifting for you! We take care of sourcing and delivering all the materials – plants, rock, pavers, turf, you name it. Your job is to sit back, relax, and watch your dream landscape come to life!
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What types of materials does Dawn Till Dusk Landscaping use, and are they sourced locally?
-We're all about quality that lasts, using top-notch materials that have the stamp of approval from many happy clients. And guess what? Whenever we can, we shop local to boost our community and support small businesses.
Routine Maintenance:
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Can clients customize their maintenance schedule, and what options are available?
-Yes, clients can customize their maintenance schedule based on their specific needs. We offer flexibility with options such as monthly, bimonthly, seasonally (9 months/year), quarterly, and annually. Biweekly service is typically reserved for commercial purposes.
Payment and Pricing:
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What payment methods are accepted, and are there any additional fees for certain payment options?
-Paying is a breeze! Checks to Dawn Till Dusk Landscaping, credit cards online or over the phone (with a teensy 2.7% processing fee), cash, or even electronic payments through Zelle. Need more details? We're just a call away.
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How can clients inquire about pricing for specific services?
-Got a burning question about pricing? We're all ears, ready to chat about your specific needs and craft a quote that fits just right.
Insurance and Licenses:
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What licenses and certifications does our company hold?
-Safety first, always! Our team is decked out with general liability insurance and workman's compensation. We've got you covered, literally.
We are proudly licensed with the Arizona Registrar of Contractors, holding ROC #343537 BOND JT002929, where regulation meets integrity.
Client Involvment:
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Is there a collaborative process for clients to work with our team during the project?
+Yes, we love collaborating with our clients to ensure we exceed expectations. Clients are encouraged to share their preferences, and our team is happy to incorporate new ideas into the project.
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How can clients share their preferences or design ideas with your team?
+Clients can easily share their preferences and design ideas by sending reference photos or details directly to our office via email at invoice@DawnTillDuskLandscaping.com or by texting photos to (520) 727-7355.
Emergency Services:
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Does Dawn Till Dusk provide emergency services, and how can clients request them?
+In emergency situations, we're here to help. Clients can request emergency arborist or other services by reaching out to us as soon as an issue arises directly at (520) 727-7355, on our “Contact Us” form via our website, or through email.
Reply time can vary based on staff availability. -
What is the typical response time for on-site resolution in emergency situations?
+When emergencies strike, we're on it! Our crews can be at your doorstep in as little as 24 hours, up to 3 days. Considering our usual scheduling magic of 1-3 weeks, that's lightning speed!
Resolutions and Concerns:
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How should clients report any issues?
+Uh-oh, spotted a hiccup? No worries – reach out to us pronto – we're here to fix it hassle-free. Your satisfaction is our priority, always. If expectations aren't met we are here to make it right. Contact us directly at (520) 727-7355 or via email for any concerns.
Training and Hiring:
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How can clients be confident in the expertise of Dawn Till Dusk Landscaping employees?
+Our team undergoes rigorous education and training, typically spanning several months, to ensure they are well-prepared for various landscaping duties. Moreover, many of our employees hold 1-year Arizona Landscape Certifications from ALCA (Arizona Landscape Contractors' Association), showcasing their commitment to maintaining industry standards and excellence in their work. Clients can rest assured that our skilled and certified team is ready and prepared.
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How can I apply for a position at Dawn Till Dusk Landscaping?
+To apply, please email your resume to invoice@DawnTillDuskLandscaping.com
We're always growing and appreciate your interest in joining us. Thank you for considering opportunities with our company!
Still Have Questions? Contact us directly.